OneDrive Error Connecting to d.docs.live.net: How to Solve? (2024)

The connecting to d.docs.live.net error is a common OneDrive error in Windows 11/10 that may be bothering you now. How can you get rid of the trouble? From this post on MiniTool, possible reasons and solutions will be introduced.

OneDrive d.docs.live.net Error Windows 11/10

OneDrive is an excellent cloud service from Microsoft and it allows you to sync files & folders to the cloud to access them on any device. In Microsoft Office, you can save files to OneDrive. However, the OneDrive error – connecting to d.docs.live.net often bothers you.

While trying to access files or shared files in OneDrive, you can get a Windows Security popup that shows “Connecting to d.docs.live.net” and asks you to enter your credentials. However, the error still appears again after entering the user name and password.

Technically, the OneDrive error is mainly attributed tothe Microsoft Office Upload Center which can enable you to check the state of your files that are being uploaded to OneDrive. Besides, unwanted programs or cyber threatscould affect your system, leading to the d.docs.live.net login error.

But don’t worry and you can easily get rid of the trouble using the solutions below.

Fix 1. Delete Office Upload Center Cache

The cache data of Microsoft Office Upload Center could result in connecting to d.docs.live.net in Windows 11/10. To begin the fix, delete the cache:

Step 1: Press Win + S, input Upload Center and open the app.

Step 2: Click Settings.

Step 3: Under Cache Settings, click Delete cached files.

Once done, reboot your PC and check if you still receive the d.docs.live.net login window.

Fix 2. Remove Office Credentials

Deleting credentials related to OneDrive can also help to get you rid of connecting to d.docs.live.net on Windows 11/10. See how to do it:

Step 1: Run Control Panel via the search box.

Step 2: Go to User Accounts > Credential Manager > Windows Credentials.

Step 3: Under Generic Credentials, you can see the item similar to MicrosoftOffice16_Data…, click on it, and tap on Remove.

After restarting your PC, try to open your Word or Excel file. Then, go to File > Account and re-add your OneDrive account.

Fix 3. Reset OneDrive

If you change the default OneDrive settings, you could receive the error connecting to d.docs.live.net on Windows 11/10, and resetting OneDrive could help.

Step 1: Press Win + R to open Run.

Step 2: Copy and paste %localappdata%\Microsoft\OneDrive\onedrive.exe /reset to the text box and press Enter. Then, the OneDrive icon on the Taskbar should disappear and appear momentarily.

If it doesn’t appear, use the command – %localappdata%\\Microsoft\\OneDrive\\onedrive.exe in the Run box. This can open OneDrive. Next, click the icon and choose folders to sync.

Fix 4. Clean PC Junk Files

In addition, you can try to clear PC temporary files to fix your OneDrive error if the issue is connected to the Office cache. To perform this task, run Disk Cleanup via these steps:

Step 1: Search for Disk Cleanup via the search box to run this tool.

Step 2: Choose the drive where Microsoft Office is installed, for example, C drive.

Step 3: Check the items you want to clear and click OK > Delete Files.

Final Words

What is d.docs.live.net? If you are plagued by this OneDrive error, how to fix it? From this post, you find multiple effective solutions and try them to get rid of the trouble. Hope this post can easily solve your issue.